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ChatKit

AI intake for law firms

Legal intake that never sleeps — and never gives legal advice.

Explains your practice areas, fees and process from your own pages, books consultations, and collects contact details — with rules you write in plain English.

See it answer on your siteStart free
  • Free plan, forever
  • 14-day Growth trial · no card
  • Flat $29/mo, capped
Example: an employment-law firm's agent declines to assess a case, explains the relevant practice area and free consultation with citations, and offers booking.

For law firms

What gets in the way — and how we fix it.

  1. The problem

    Prospective clients contact several firms at once. The first to respond usually gets the consultation.

    With ChatKit

    The agent responds in seconds, day or night, answers practice-area and fee questions from your site, and shares your consultation booking link.

  2. The problem

    Intake staff spend hours on calls outside your practice areas or jurisdiction.

    With ChatKit

    It explains what you do and don't handle, straight from your pages, so out-of-scope inquiries sort themselves out before reaching your team.

  3. The problem

    A website chatbot that hands out legal advice is a risk you can't take.

    With ChatKit

    Strict mode plus your instructions — “never assess a case; never give legal advice; offer a consultation” — and every conversation is logged in the inbox for review.

Actions

Connects to what you already use.

Ready-made templates, not a flow builder. Turn one on, connect it, done.

Actions and integrations are included from Starter ($29/mo).

  • Book a meeting

    Share consultation links — one per practice area or office if you like.

  • Webhook / Zapier

    Send intake details to Clio Grow, Lawmatics or your CRM via Zapier.

  • Slack notifications

    Alert the intake team instantly when a qualified lead comes in.

Install

One line of code, on any website.

Paste a single script tag, or follow the step-by-step guide for your site builder.

Questions

Asked by law firms.

Something else? Email [email protected] — a human replies.

Is the chat confidential?
Conversations are encrypted in transit and at rest and hosted in the EU, and you can delete them anytime. Add a line to the welcome message saying chat doesn't create an attorney-client relationship and visitors shouldn't share confidential details.
Can it qualify leads before booking?
Yes. Instruct it to ask a few questions — location, type of matter, timeline — and to share the booking link only when the matter fits your practice.
We have several practice areas and offices. Can it route?
Add one booking action per practice area or office, each with a short description, and the agent picks the right one from the conversation.
What about bar advertising rules?
You control every word of the welcome message, suggested questions and instructions, so you can review them against your jurisdiction's rules before going live.

Switching from another tool? See how we compare or check pricing.

Live in about a minute

Respond first, without the risk

Paste your firm's website and test it with the questions your intake team hears every week.

See it answer on your siteStart free