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ChatKit

AI chat for WooCommerce

Your WooCommerce store, answering questions while you pack orders.

Install the free plugin, paste your Agent ID, and the agent answers product, shipping and returns questions from your store's own pages — with a link to the page it used.

See it answer on your siteDownload the plugin
  • Free plan, forever
  • 14-day Growth trial · no card
  • Flat $29/mo, capped
Example: a WooCommerce bottle shop's agent answers a care question from the product page, then offers to pass an order question to the team.

For WooCommerce stores

What gets in the way — and how we fix it.

  1. The problem

    Product questions arrive by email and contact form hours after the shopper has moved on to another store.

    With ChatKit

    The agent answers on the product page in seconds, from your descriptions, attributes and policy pages, and links the source so shoppers can verify it.

  2. The problem

    Chat plugins that run inside WordPress add database tables, admin bloat and load on your hosting.

    With ChatKit

    Our plugin stores one setting and prints one deferred script tag. The AI, the conversations and the inbox all run on our servers.

  3. The problem

    Order-specific questions need a human, but nobody's online at 2 am.

    With ChatKit

    Set your team hours. Outside them, the agent says when you'll reply, collects name and email for anything it can't answer, and you pick it up in the inbox in the morning.

Actions

Connects to what you already use.

Ready-made templates, not a flow builder. Turn one on, connect it, done.

Actions and integrations are included from Starter ($29/mo).

  • Webhook / Zapier

    Push captured leads and handoffs to Mailchimp, HubSpot or a Google Sheet via Zapier or Make.

  • Slack notifications

    Get a Slack ping when a shopper asks for a person.

  • Custom API call

    Advanced: call an endpoint you control that checks order number and billing email before returning status.

Install · about 2 minutes

Install with the free plugin

WooCommerce runs on WordPress, so you use our WordPress plugin — no theme edits.

  1. Download the plugin

    Grab the free plugin zip from this page (GPL-licensed, about 6 KB).

  2. Upload and activate

    In WordPress: Plugins → Add New → Upload Plugin → choose the zip → Install Now → Activate.

  3. Paste your Agent ID

    Go to Settings → Chat widget and paste the ID that starts with bot_ (find it in your ChatKit dashboard under Install). Save — the chat bubble appears on every page.

WordPress plugin

Free, GPL-licensed, PHP 7.4+. Adds one deferred script tag — no database tables, and it never asks for credentials.

Download the plugin

Or paste the snippet

<script src="https://chat.useqrkit.com/widget.js" data-bot="bot_your_agent_id" defer></script>

Your real snippet, with your Agent ID filled in, is under Install in the dashboard.

Questions

Asked by WooCommerce stores.

Something else? Email [email protected] — a human replies.

Can it look up WooCommerce orders?
Not as a one-click action yet. Today it answers shipping, returns and product questions from your pages and hands order-specific ones to your team. If you have a developer, the Custom API call action can query an endpoint that checks order number and billing email first — don't point it at the raw WooCommerce REST API, which would reveal any order to anyone who guesses a number.
Will it work with my theme and checkout?
Yes. The plugin adds the script through WordPress's standard footer hook, which every properly built theme calls. The chat runs in an isolated frame, so your theme's CSS can't break it and it can't break your checkout.
How does it learn my catalog?
It crawls your public pages — products, categories, shipping and returns — like a search engine does. Your WordPress database and admin are never touched. Free covers 50 pages; Starter covers 2,000.
Is it GDPR-friendly for EU shoppers?
Our app and database are hosted in the EU, we sign a DPA on request and never use your chats to train models. You can delete conversations anytime.

Switching from another tool? See how we compare or check pricing.

Live in about a minute

Try it on your store first

Paste your store URL and ask it the questions your customers ask. Install the plugin only when you like the answers.

See it answer on your siteStart free