How ChatKit compares — honestly.
Every comparison uses the vendor's public pricing (Oct 2026), shows the math at 500 AI chats a month, and says when the other tool is the better choice.
At 500 AI chats / month
ChatKit: $29/mo on Starter, branding removed, hard cap
Chatbase
≈ $179/moFrom $40/mo for 700 message credits; branding removal is a $99/mo add-on.
Billed by: Message credits — reviewers report one reply costs 2–6 credits depending on the model
ChatKit vs ChatbaseTidio
$91.50+/moFrom $29/mo, but the Lyro AI agent is an add-on from $32.50/mo and Flows from $24.17/mo.
Billed by: Billable conversations on the base plan, plus Lyro AI conversations sold as a tiered add-on
ChatKit vs TidioIntercom Fin
$326–$524/moSeats from $29/mo plus $0.99 per outcome — including “assumed resolutions”.
Billed by: $0.99 per outcome, counted when a customer confirms, completes a workflow, or simply goes quiet for 24 hours
ChatKit vs Intercom FinCrisp
≈ $100/moFrom $45/mo with ~90 AI conversations included; AI credits expire monthly.
Billed by: Prepaid AI credit, roughly $0.05–$0.10 per conversation; Hugo stops when credits run out
ChatKit vs CrispSiteGPT
≈ $98/moFrom $59/mo ($39 annual); no free plan; branding removal is a $39/mo add-on.
Billed by: Messages — and quotas count both sides of a conversation
ChatKit vs SiteGPTBotpress
≈ $313/moPlus from $150/mo (annual) for 250 conversations; extra conversations $50–$65 per 100.
Billed by: Conversations (2+ user messages) with about $0.10 of AI usage bundled each
ChatKit vs BotpressDecagon
CustomNo public pricing; custom annual contracts (reported from about $100K/year).
Billed by: Custom contracts, reported as per-conversation (~$0.99) or per-resolution pricing on top of a platform fee
ChatKit vs Decagon
Estimates use public list prices as of Oct 2026; each comparison spells out its assumptions. Vendors change pricing often — check theirs before deciding.
How we keep these fair
- Prices come from each vendor's public pricing page, with the date we checked.
- Where a vendor bills by credits or outcomes, we show our assumption next to the number.
- Every page has a “when they might be the better choice” section — and we mean it.
- Spotted something out of date? Email [email protected] and we'll fix it.
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