What we've shipped.

October 5, 2026

1. New

   Public help page for your agent

   Opt in to a searchable FAQ page built from your Q&A, with your agent right beside it — marked up so search engines can read it.

   commit c6fc2cb

2. Improved

   Learns JavaScript-heavy websites

   Pages that only render in the browser (single-page apps, some Wix and Notion sites) are now read through a rendering fallback.

   commit d5a3e91

3. New

   Visitors can send screenshots and photos

   Paste or pick up to three images in the widget. The AI can see them, and they show up in your inbox.

   commit 2d3aba2

4. New

   WooCommerce order lookup

   Visitors get their order status after confirming the order number and billing email.

   commit 8c4381c

5. New

   Webhooks for conversations and leads

   conversation.started, handoff, resolved and lead.created events, with optional HMAC signatures and automatic retries — ready for Zapier or Make.

   commit c482186

6. Improved

   Shopify: product search and simpler setup

   The agent can search your products and recommend them, alongside order tracking. Connecting uses Shopify's new Dev Dashboard credentials.

   commit 9c847bb

7. New

   Chat widget in 12 languages

   The widget's buttons and labels follow your agent's language or the visitor's browser: English, Spanish, French, German, Portuguese, Italian, Dutch, Romanian, Polish, Swedish, Turkish and Japanese.

   commit 9c847bb

8. New

   Installable inbox with push alerts

   Add the inbox to your phone or desktop and get a push alert when a visitor asks for a human, leaves their details, or replies.

   commit 33a6f62

9. New

   “Did that answer your question?” — confirmed resolutions

   Visitors can confirm an AI answer solved their problem. Analytics shows confirmed AI resolutions separately from chats that simply went quiet.

   commit 0608e9b

10. Fixed

    Rules, composer and resolution fixes

    A blank rule row no longer wipes your other rules, the inbox composer unblocks as soon as a reply is done, and only AI-resolved chats count as confirmed resolutions.

    commit e88a37d

11. Improved

    The chat widget opens fully styled on first paint

    Your colors and welcome message load with the page, so visitors never see a blank panel.

    commit 342ceb9

12. New

    Answer inspector shows how the agent searched

    Open any AI reply in the inbox to see the search it ran, the passages it considered with relevance scores, and the sources it cited.

    commit 65ad8fd

13. New

    Assign chats to teammates

    An assign menu plus Mine and Unassigned filters in the inbox, including on mobile.

    commit e5fd923

14. New

    Follow-up suggestions in the widget

    After an answer, visitors can tap one of two or three likely next questions.

    commit e5fd923

15. New

    Topics & sentiment analytics

    Every conversation is tagged with a topic and a sentiment, so you can see what visitors ask about most and how they feel.

    commit 18d9d3f

16. New

    Rules: when this happens, do that

    Simple when → then instructions, like “when someone asks about refunds, link the refund form”.

    commit 18d9d3f

17. New

    WordPress plugin and platform install guides

    A free WordPress plugin, plus step-by-step guides for Shopify, WooCommerce, Webflow, Wix and Squarespace.

    commit 88257b5

18. New

    Inbox AI copilot and handoff summaries

    Draft, rewrite or translate a reply in one click. Every handoff arrives with a short summary of the conversation so far.

    commit 24a0959

19. New

    Proactive messages per page

    Show a different opener on /pricing than on /shipping, after a delay you choose.

    commit 24a0959

20. New

    Usage alerts at 80% and 100%

    An email before you reach your plan's limit, and another when you do — never a surprise.

    commit e4af3f2

21. New

    Try it on your own website

    Paste a URL on the homepage and chat with an agent trained on that site, then keep it when you sign up.

    commit b898307

22. New

    Readiness test and business hours

    Before going live, your agent answers realistic questions from your pages plus trick questions it should refuse. Set office hours so visitors know when a human is around.

    commit b898307

23. Improved

    Sharper retrieval and safer crawling

    Answers use reranking and query rewriting. The crawler and actions refuse to reach private network addresses, and usage caps are enforced atomically.

    commit 4fd1af1

24. Fixed

    Realtime and billing reliability

    Live inbox reconnects with backoff and replays missed events; fixed a trial-start race and a usage-rollback bug.

    commit aaef650

25. New

    First release

    AI agent trained on your website with cited answers, the chat widget, a shared inbox with human handoff, actions (Shopify, Calendly, Stripe, Slack, webhooks), analytics, knowledge-gap reports and billing.

    commit 4bdeb42 · 3a82687